At GLOBALSOURCE GmBH, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website.
1. Information We Collect
- Personal Information:
When you make a purchase or create an account on our site, we collect personal information such as your name, email address, phone number, and shipping address. - Payment Information:
We may collect your payment details, such as credit card or bank information, to process orders. This information is securely handled by our payment processing partners and is not stored on our servers. - Non-Personal Information:
We may automatically collect non-personal information about your interaction with our site, including browser type, IP address, device information, and pages viewed. This data helps us improve user experience and website performance.
2. How We Use Your Information
- Order Processing:
Personal information is used to process your orders, arrange shipping, and provide customer support. - Account Management:
Your information allows us to maintain your account, provide you with order history, and streamline your shopping experience. - Marketing & Communications:
With your permission, we may send you promotional offers, newsletters, and updates. You can opt-out of marketing emails at any time by following the unsubscribe link included in our emails. - Improving Our Website:
Non-personal information is used to enhance our website’s functionality, improve services, and analyze user behavior to create a better shopping experience.
3. How We Protect Your Information
- Security Measures:
We implement various security protocols to protect your personal data, including data encryption, secure servers, and access restrictions. Only authorized personnel have access to your information for legitimate business purposes. - Payment Security:
We work with reputable third-party payment providers who comply with security standards to protect your payment information. We do not store or have access to your payment details once a transaction is completed.
4. Sharing Your Information
- Third-Party Service Providers:
We may share your information with trusted third-party partners who assist in website hosting, order fulfillment, payment processing, and customer service. These partners are obligated to protect your information and use it only for agreed-upon services. - Legal Obligations:
In cases where we are required by law, regulation, or legal process, we may disclose your information to comply with legal requests or to protect our rights.
5. Cookies and Tracking Technologies
- Cookies:
We use cookies to enhance user experience, manage user sessions, and remember your preferences. You can disable cookies in your browser settings, but doing so may affect site functionality. - Analytics:
We use analytics tools to gather non-personal information to help us understand site traffic and improve user experience. These tools may use cookies and other tracking technologies.
6. Your Rights
- Access and Updates:
You can access, update, or delete your personal information by logging into your account. For further assistance, contact our support team. - Opt-Out:
You have the right to opt-out of receiving promotional emails and communications by following the unsubscribe instructions included in the messages. - Data Deletion:
If you wish to delete your personal data from our records, please reach out to us at [support email]. We will comply with your request, subject to legal obligations or necessary data retention requirements.
7. Children’s Privacy
GLOBALSOURCE GmBH is intended for users aged 18 and above. We do not knowingly collect information from children. If we become aware of information collected from a minor, we will delete it as soon as possible.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page, and, if significant, we may notify you via email or a website notice.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: info@globalsourcegmbh.de
Phone: +49 15510 217674
Address: Eiffestraße 16
20537 Hamburg
Thank you for trusting GLOBALSOURCE GmBH . We are committed to protecting your privacy and providing a secure and enjoyable shopping experience.